Backed Gig edition, got Standard edition. Any ideas?


#1

I backed the Gig edition, but received the Standard edition. I was under the impression that Gig editions would ship second, with the gig bag. Did anyone receive their bags?


#2

Thanks for letting us know! Would you mind shooting us an email at support@artiphon.com with your backer number and/or email associated with your pledge? I’m happy to look into this.


#3

Haven’t received bag or strap.


#4

Hi there! Katherine here from the Artiphon operations team. I’m happy to check into this for you. Would you mind sending us an email (support@artiphon.com) with the name/email address associated with your order? Thanks!