Cannot connect to iphone

#1

I have tried several cables and i am unable to connect the artiphon to my iphone 6s. I can connect to the computer though.

#2

Hey Ryan,

Which cables have you tried? The Lightning-to-Mini-USB cable that comes with the INSTRUMENT 1 is a special build, meaning other cables/adapters for connecting to your iPhone won’t work.

-Jeremy

#3

supplied cord, and other cords with adapters

#4

Interesting. Ok, I just saw your email in our support channel so I’ll pick it up with you there if that’s cool.

-Jeremy

#5

Where can I get the USB to lightning cable?

#6

Artiphon usually have them for sale here, but it’s showing as sold out at the moment. You can use a regular USB-to-miniUSB cable with a USB-to-lightning adapter for everything but firmware updates (which you can always do from the desktop).