Firmware 1.1.20 not updating


#1

I am using a Mac and trying to update firmware 1.1.20 and it has been updating for over 2 hours now with no end in sight. Please help.


Verification hash error
#2

Hi James,

Luke from Artiphon here! Thanks for reaching out. Please cancel the update process and then restore your INSTRUMENT 1’s firmware by opening the INSTRUMENT 1 Desktop Editor program and choosing the Restore INSTRUMENT 1 Firmware from the Help selection at the top of your screen. This will revert your instrument back to its original factory settings, and you should then be prompted to re-update to the latest firmware version 1.1.20 once the unit has power-cycled.

If your update continues to freeze, please delete the existing instance of the INSTRUMENT 1 Editor program from your machine and download + re-install the latest version, available here: https://artiphon.com/downloads/

Please let me know if this solves the hanging update issue. Thanks!


#3

Thank you, the Instrument 1 is on and working. However, it is not making SOUND. I’m using OSX 10.10.5 Yosemite on a Macbook Pro.
I deleted the editor and reinstalled the editor. The update works but it just doesn’t make sound.


#4

Unlike the iPhone/iPad app, the Mac Artiphon Editor does not have any built-in sounds. You need to run another app, such as Garageband, to access sounds. There is also the free and very light weight MidiMock that uses the Mac’s built-in sounds. Unfortunately, it’s a 32-bit app and may not be usable once Apple restricts everything to 64 bit.